Finding a service center that you trust can be hard, and with operating costs on the rise you want to partner with a dealer that is going to help get your truck back on the road. At Hunter Truck, not only do we know your business, but we know your truck, too. Our dedicated service departments across 14 Hunter Truck service locations are trained and ready to help repair your truck quickly. You cannot always judge the real cost of the repair by the labor rate and the cost of parts, but we are here to help you every step of the way. Here are just eight reasons why Hunter Truck should be your trusted Peterbilt service center.
1. Access to all the information on your truck
Regardless of where you purchase your Peterbilt, a Hunter Truck service center can be your trusted place to have your repairs done. We know what components are on your truck, from your repair history and additional OEM communications. Our technicians have decades of experience, allowing them to work on a variety of Peterbilt models and years.
2. We work with all OEM component vendors and their warranties
With our vast knowledge and dedicated warranty department, we can verify if a repair is covered, which helps you to save time and money by not paying for covered repairs. We specialize in warrantable repairs including engine work, transmission, cooling system, HVAC, axles, and suspension.
3. OEM parts look up and OEM supersession by VIN
This reduces the chance of getting incorrect parts. Some parts have improvements made to them. Others have rebuild kit capabilities. Our service professionals have the tools and training to ensure that you are getting the parts your truck needs.
4. One year OEM parts and labor warranty
Any OEM part installed by us is covered by every Hunter Truck dealership for one year or 100,000 miles, whichever comes first. Some exclusions may apply. For more information, contact our warranty team – (724) 791 -2525.
5. Expansive on-hand parts inventory
As a dealer, we have invested over $30 million in parts inventory, which means we have what you need to get you back on the road quickly. Between our network of 19 locations including two dedicated parts warehouses, the parts you are looking for are never far from a Hunter Truck service center.
6. Factory trained technicians
Our team of factory trained technicians enables us to perform the diagnostics and repair the issue properly and efficiently, thus reducing downtime and total labor cost. With our Hunter Truck Technical Training Center, we’re also able to train our technicians in-house to ensure that they are up to date on procedures for your truck. This covers training classes on OEMs like Peterbilt, Cummins, Eaton, and more.
7. OEM diagnostic software and updates
It is important to keep all your truck’s software up to date to ensure you have the latest fixes and improvements needed. We can install all available updates for your truck while it is in for service to keep it operating at maximum performance, efficiency, and accuracy.
8. Standard repair time and Service Management
By using the Service Management system (SmartLINQ) we can keep you up to date on the status of your truck via email or text where you can respond, update, and authorize repairs. You’ll receive information on when your truck has been checked in, is being diagnosed, what repairs are being made, and when it is complete along with an estimated time of repair.
Our network of technicians are here to help you and your truck. With 19 locations across our dealership network, you are never far from a team of Peterbilt trained technicians who have the tools and resources to best help your truck. From our vast parts inventory to our up-to-date Peterbilt service procedures, Hunter Truck is ready to get your truck back on the road.
For more information on our Hunter Truck service centers, visit our website: https://huntertruck.com/service/.
