Hunter Truck is proud to announce that our branch in Buffalo, New York has earned the Peterbilt Platinum Service Center Award for 2022. The Platinum Service Center program is an uptime initiative from Peterbilt Motors Company to provide superior service for customers in every aspect of their experience.
“Service is a critical component in maintaining strong relationships with our customers,” says Jim Nusstein, Service Manager at Hunter Truck – Buffalo. “Every job is different and it’s not always easy, but every day provides a new opportunity for us to work together to take care of our customers.”
To attain Platinum Service Center status, Hunter Truck – Buffalo was required to provide exceptional customer service within the service department, all while maintaining the proper scores within the Platinum Service Center program.
The program requires Hunter Truck – Buffalo to achieve several key factors including: world-class facilities and driver’s lounges, utilization of PACCAR Solutions Service Management, expanded hours of service, excellent parts availability, certified PACCAR MX engine technicians and lower dwell time for repairs, as well as performing RapidCheck® triage.
Congratulations to the Hunter Truck – Buffalo service team on this impressive achievement!